Welcome to True Mart Enterprises Private Limited! These terms and conditions outline the rules and regulations for the use of our e-commerce website.
By accessing this website and purchasing our spices, you accept these terms and conditions in full. Do not continue to use True Mart Enterprises Private Limited’s website if you do not accept all of the terms and conditions stated on this page.
1. Definitions and Interpretation
- “Client,” “You,” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions.
- “The Company,” “Ourselves,” “We,” “Our,” and “Us” refers to True Mart Enterprises Private Limited, with our registered office at SCO 3, First Floor, Prime Square, Plot No. 299, Village Nagal Moginand, Sector 30, Panchkula, Haryana – 134116.
- “Party,” “Parties,” or “Us” refers to both the Client and ourselves.
2. Use of the Website
- By using our website, you warrant that you are at least 18 years of age or are visiting the website under the supervision of a parent or guardian.
- You agree to provide accurate, current, and complete information during the account registration and checkout process, and to update such information to keep it accurate, current, and complete.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
3. Products and Pricing
- Spice Products: We make every effort to display as accurately as possible the colors, flavors, packaging, and descriptions of our spices on the website. However, minor variations may occur due to natural agricultural differences.
- Pricing: All prices for products are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right at any time to modify or discontinue a product without notice.
- Availability: All orders are subject to product availability. If an item is out of stock, we reserve the right to cancel the order and issue a full refund.
4. Orders, Payments, and Shipping
- Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
- Payment: We accept secure online payments via approved payment gateways. Orders will only be processed upon successful receipt of payment.
- Shipping and Delivery: Shipping timelines and delivery charges will vary depending on your location. We aim to dispatch orders promptly, but we are not liable for courier delays or unforeseen transit circumstances.
5. Returns and Refunds
Please review our Return and Refund Policy, which also governs your visit to our website, to understand our practices regarding the return of purchased spice products. Due to the consumable nature of food and spice products, certain restrictions apply to opened or used packages.
6. Limitation of Liability
In no event shall True Mart Enterprises Private Limited, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website, whether such liability is under contract. True Mart Enterprises Private Limited, including its officers, directors, and employees shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website or our spice products.
7. Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts in Panchkula, Haryana, for the resolution of any disputes.
8. Contact Information
If you have any queries regarding any of our terms, please contact us:
- Company Name: True Mart Enterprises Private Limited
- Address: SCO 3, First Floor, Prime Square, Plot No. 299, Village Nagal Moginand, Sector 30, Panchkula, Haryana – 134116
- Phone: +91 99150 03598
- Email: support@truemart.co